Are organizations ready for iWorkers?


The digital revolution in companies, the democratization of technologies such as mobility or the cloud, investment in collaboration tools and visual communications and the elimination of information silos will allow organizations in Latin America to increase the number of iWorkers or knowledge employees . They are becoming the new protagonists of the current workforce and key pieces of business success.

These are highly qualified professionals, who work quickly and accurately, and who have access to all the necessary information to meet the needs of businesses and their customers. More than a new job profile is a quality that will be progressively associated with all the labor sectors, which will find in the technology that facilitates access to information and collaboration a crucial added value for their professional performance. According to a study conducted by Coleman Parkes Research and sponsored by Ricoh1, eight out of ten employees have predicted that in 2036 their workplaces will have undergone a profound transformation as a result of technologies and processes that do not even exist today.

Business leaders believe that the most important steps when activating iWorkers and obtaining an efficient and agile digital work environment are the use of collaboration tools, the improvement of business processes and the migration to the cloud to help make better decisions in the future.

How do knowledge employees or iWorkers work?

While the growth of cloud tools has redefined expectations about hardware and business infrastructure, the new "tech" habits of workers also have a key role in the current productivity of organizations. Nowadays, iWorkers expect their employers to already have flexible work schemes based on mobility, teleworking modalities (total or partial) or BYOD (Bring your own device), which allows or encourages the use of personal mobile devices for work. Therefore, the axis between people, technology and processes is key to maximize the advantages of digital transformation.

To be productive, they need connected work environments that promote mobility and an excellent user experience. For this, it is essential that they have access to information at any time and place, through any device. On the other hand, collaboration with your colleagues is essential. Sharing and editing the same document, simultaneously and securely among several users regardless of location is key to them.

IWorkers are also more visual than previous generations. Current video conferencing systems allow you to easily collaborate with colleagues regardless of your location or device. For example, Ricoh's visual communications systems have a hybrid approach that allows maintaining existing systems and avoiding the initial costs and changes in the network. In addition, they are scalable and customizable, according to the growing needs of the business.

These cloud solutions provide smooth exchange of information for iworkers with just a few clicks. By combining powerful hardware with software systems and intelligent tools, backed by global support, super collaboration platforms help transform work spaces to maximize the productivity of the new work reality. In particular, for meetings and business meetings to be more dynamic, agile and productive, there are concepts such as "Wokplace Collaboration" by Ricoh.

These are spaces specifically designed for maximum collaboration, creativity and communication needs among workers, customers, business partners, suppliers ... They include Ricoh's Visual Communication products and services: Videoconferencing Systems, Interactive Boards and Video Business Projectors for that teams can communicate and collaborate locally, remotely and mobile using tablets, smartphones and laptops.

It is clear that it is time for organizations to optimize their critical documentary and business processes, and in this way prepare themselves in a more effective way for the future. A growing number of innovations and technology-led change generate a favorable environment for the strengthening of the iWorker as an essential workforce for growth, improving agility, efficiency, productivity and greater capacity to respond to customer needs.