In 2019, companies are experiencing more and more the dispersion and mobility of their workforce. This not only applies to employees, but also to key stakeholders and customers.
The need for better collaboration solutions to keep up with a more global industrial ecosystem is definitely a crucial factor to keep in mind so that your teams stay connected and maintain collaboration and innovation.
That is why the Multimedia company has published a list of 9 trends on corporate collaboration for this year that begins: Meeting rooms
- Huddle Room
So, what is a huddle room? The answer is: "Any meeting room or small space that is well equipped with technology, allowing small teams of people (usually between 5 and 12 people) to meet and collaborate in a private place."
And now you can think, why is that so fantastic? The answer is: It is a collaboration with minimal distraction, since it is a closed room that offers a private space for discussion and exchange of ideas. Therefore, bring your team closer. It is important to consider spontaneity, since the brilliance does not wait for anyone.
The meeting rooms allow you to enter whenever you want and start working as soon as the creative juices are flowing. This means that you do not have to go through the hassle of booking processes.
Different types of meetings
The way we find ourselves is changing. We are witnessing an increasingly immediate collaboration, which is not always programmed. This requires the need to organize meetings more quickly, easily and with different types of devices.
We also see the need for greater participation of groups in meetings - which means that meetings are not led by just one person - but by all. This means that it is more vital than ever for collaboration tools to allow this new style of meeting. They should be simple and easy to use for anyone, that is, they should be easy to program and join.
This can be done with a "push button" function to schedule meetings. When doing so, an address is created and the software scrapes the address, synchronizes it with the calendar and invites the meeting room.
Legacy infrastructure that faces the end of its useful life
As much as cloud services are growing - there are still many companies that use legacy hardware, which means that they also have legacy infrastructure. And now these technologies are facing the end of their useful life, since the cloud is taking over them with the need for a completely new team to update them. It will not totally kill the sales of legacy corporate hardware, at least not yet.
* Hardware is still important, and now you have to decide whether you want to register your infrastructure in the cloud or not. By doing so, you can benefit from several features of the cloud:
* Flexibility - to work anywhere and from any device.
* Scalability - which occurs automatically in the cloud.
* Ease of use - for everyone in your company, independently.
* Profitability - since the requirement for the initial investment in hardware is zero
Wireless meeting room Imagine not having to deal with cables or adapters when organizing a meeting, connecting your presentation or showing something else from your screen. That's a wireless meeting room for you.
Anyone can connect their devices wirelessly - all that is needed is a simple application or caller ID. You can even join remotely from anywhere in the world.
Virtual and augmented reality While solutions for collaboration in the cloud unite people and teams, virtual and augmented reality takes it to another level. It will allow collaboration and meetings to have an even more significant part in working life, since things are They can explain in a more detailed and real way, making the experience much more immersive.
This type of technology can make the feeling of being disconnected disappear. A report by Goldman Sachss said that the virtual reality of the market and augmented reality combined are growing enormously with the estimated size of the market, which will go from 80,000 million dollars to 182,000 million dollars in 2025.
Team collaboration as the axis of work Last year marked a turning point for UC and collaboration (UCC) in the cloud. According to Nemertes' "Unified Communications and Collaboration: 2019 Research Study", 67% of organizations now have at least part of their UCC applications in the cloud, while almost one third are all cloud.
Cloud approaches vary, as larger enterprises rely more on hosted and personalized services, while smaller organizations prefer the flexibility and lower cost of unified communications as a service. As the UCaaaS offerings mature and are increasingly able to support larger and more global organizations, Nemertes expects a shift to the multi-tenancy model as UCC's preferred approach to the cloud for organizations of all sizes.
According to the Nemertes study, almost half of the companies currently use team collaboration applications, but in many cases, workers continue to consider them as instant messaging tools. Expect an even greater focus on team collaboration in 2019, as UCC providers make team collaboration the centerpiece of their UCC user experience. Suppliers will focus not only on adoption, but on how to integrate workflows and external applications into team collaboration applications so that they become a true center of internal and external collaboration.
Security comes to the fore Just over a third of organizations now have a proactive UCC security strategy that combines audits, mandatory use of encryption, monitoring, penetration tests, patches and firewalls or application gateways capable of recognizing UCC traffic and protecting against attacks The business leaders of the UCC, in general, do not see the threats of attack, denial of service or exfiltration of data as high priority concerns. Unfortunately, a well-publicized attack may be necessary before IT leaders give UCC security the attention it deserves.
Video for more than a conference Streaming video is widely available through consumer platforms, such as Facebook, Instagram, Periscope and Snapchat. As a result, people in the workplace seek the same ability to instantly create and share videos, or even broadcast them live. Use cases, such as support for field workers, the possibility for customer service agents to see what customers see and the possibility that the video replaces written communications, are driving a growing interest in the Real-time video compatibility.
Video streaming is a growing trend of collaboration, since almost 20% of organizations currently support video streaming, while another 14% plan to do so in 2019. A quarter of organizations have implemented a delivery network of business content to optimize the transmission of video through your network, while another 13% plan to implement a business content delivery network in 2019.
Integration of applications and workflows
The integration of collaboration, customer service, workflows and other business applications is one of the main objectives of digital transformation efforts that seek to use emerging technology to offer new capabilities, both internally and externally. In recent years, a growing number of UCC providers now offer APIs to allow customers to integrate communication functions into their existing applications or create new custom applications for functions such as reporting and call management.